We won't share or sell your information. Period. We think it's annoying when it happens to us. We will use your information to process your order and potentially let you know about future offers. Of course, you can opt out at anytime.
When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
International: 10-20 business days
Where will my order ship from?
We work with a reliable, high-quality print-on-demand drop shipper for several products. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! All other products will ship from North Carolina.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us on the contact us page with your order number.
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line on the contact us page.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please contact us within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns however we will exchange a product on a case by case basis if there’s something wrong with your order, please let us know within 30 days of purchase.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of wrong/damaged
items and we’ll sort that out for you.